WITTY AUTOMATION ACADEMY LIMITEDREFUND POLICY
Effective Date: 1st March, 2026.
Thank you for choosing Witty Automation Academy for your educational needs.
We are committed to delivering high-quality learning experiences to all our students.
This Refund Policy clearly outlines the terms and conditions under which refunds may be granted.
Please read this policy carefully before making any payment.
1. Refund Eligibility
1.1 Full Refund: A full refund of the academy fee (without any deductions) will be granted where it is established that Witty Automation Academy failed in its enrollment obligations after payment.
This applies where the student is not enrolled into both the LMS, and the paid WhatsApp group within a reasonable time exceeding 72 hours after learning has commenced.
Take note that enrolment is deemed complete once you have access to the LMS platform and paid whatsapp group.
1.2 Partial Refund (Part Payment)A partial refund will be granted less a flat administrative fee of ₦5,000 where:-
The student made a part payment,-
The student has not been enrolled into the LMS and WhatsApp group, and
The student requests a refund for any reason.
1.3 Partial Refund (Full Payment)A partial refund will be granted less a flat administrative fee of ₦10,000 where:-
The student made a full payment,-
The student has not been enrolled into the LMS and WhatsApp group, and-
The student requests a refund for any reason.
1.4 No Refund (After Enrollment): No refund will be granted once the student has been successfully enrolled into both the LMS, and the paid WhatsApp group.
This applies whether or not the student has accessed or participated in the course.
Kindly note that enrollment into both platforms is considered full delivery of our service obligation.
2. How to Request a Refund
2.1 Contact Us: Submit your refund request via both:
Email: studentreg@wittyautomationacademy.com
WhatsApp: 07037022756.
2.2 Provide Required DetailsYour request must include:-
Full name- Proof of payment-
Reason for refund request-
Any relevant supporting documents-
Account details for refund (account name must be same name as the payee) if payment for the course was made directly to our bank account-
Email used to pay for the course (Where the course was paid for via paystack l, selar or any other online payment platform)
2.3 EvaluationAll refund requests will be reviewed on a case-by-case basis in line with this policy.
Witty Automation Academy reserves the right to decline any request that does not meet the stated criteria.
2.4 Processing Time: Approved refunds will be processed within 10 working days from the date the request is received.
3. Payment Disputes
3.1 Chargeback PolicyInitiating a chargeback or payment dispute without first contacting us may result in:-
Immediate suspension or termination of access, and-
Permanent restriction from future enrollmentsWe strongly encourage students to contact us directly to resolve any issues promptly.
4. Changes to This Policy
4.1 Policy Modification: Witty Automation Academy reserves the right to modify this Refund Policy at any time.-
Changes take effect immediately upon publication-
Updates will be communicated to enrolled students-
Continued participation after changes implies acceptance of the revised policy
5. Contact Information:
If you have any questions about this policy, please contact us:
Email: studentreg@wittyautomationacademy.com
WhatsApp: 07037022756
Acknowledgment: By enrolling in any course or programme at Witty Automation Academy, you confirm that you have:- Read- Understood, and- Agreed to this Refund Policy.